Here will you find our terms and conditions, company policies, and other customer service related topics, when purchasing self defense, home safety, or any other products offered on our site.

Method of Payments Accepted

Credit Card payments are accepted immediately during the checkout process, and your order will be processed upon successful placement of your order.

Sales Tax

Texas sales tax will be collected on orders shipping to Texas at the current sales tax rate. There is no sales tax collected for shipments to other states or countries.

Customer Agreement when Purchasing

By placing an order with shopAnura by an aforementioned payment method, you agree to the terms and agreements of our ecommerce store, to include all disclaimers, shipping policy, return policy, privacy policy, and any other company policies and agree that you have entered into a legal online/ecommerce contract with shopAnura. shopAnura reserves the right to cancel any order that is not in compliance with our company policies, which includes any disclaimers.

Product and Purchase Disclaimer:

It is the buyer's responsibility to ascertain and obey all state and local laws to legally purchase, own or carry products offered on this website. By placing an order you agree to hold harmless, shopAnura, from any claims resulting in the compliance or violation of federal, state and local laws, you confirm that you are 18 years of age, and that you have determined and agree to the legality of products offered on our website.

Backorders

If you order an item that is out of stock, typically the remainder of the order will ship, and the out of stock item will ship when back in stock. If you ordered an item that was not indicated as being out of stock, a member of our customer service team will contact you via email regarding the item and the status of your order.

If an item that is out of stock is not going be back in stock within a reasonable amount of time, we will let you know the expected availability date. You will have the option to keep that item on backorder status, or cancel that part of your order and receive a refund for the item(s) on backorder.